Privacy Policy

Last updated: September 2026

At Nordik Huis, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, request a quotation or use our services.

1. Who We Are

Nordik Huis
Nordik Huis B.V.
John M. Keynesplein 10,

1066 EP Amsterdam, Netherlands
Email: info@nordikhuis

Phone: +31 10 892 01 79

For the purposes of the General Data Protection Regulation (GDPR), we are the data controller responsible for your personal data.

2. What Personal Data We Collect

Depending on how you interact with us, we may collect the following information:

• First and last name;
• Email address;
• Phone number;
• Property address;
• Information about your windows, doors or construction project;
• Photos, measurements, drawings and other project-related information you provide;
• Information included in your messages or requests;
• Quotation and order information;
• Payment and invoicing information;
• Information about your communication with us.

When you visit our website, we may also automatically collect certain technical information, such as:

• IP address;
• Browser type and device information;
• Operating system;
• Pages visited;
• Date and time of your visit;
• Website usage information.

3. How We Collect Your Information

We may collect personal data when you:

• Fill in a contact or quotation form on our website;
• Request a quotation;
• Contact us by email, phone or WhatsApp;
• Contact us through social media;
• Respond to one of our advertisements;
• Purchase our products or services;
• Communicate with us regarding an existing project;
• Browse or use our website.

4. Why We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your enquiries;
• To prepare quotations and specifications;
• To communicate with you about your project;
• To provide and manage our services;
• To arrange measurements, delivery and installation;
• To process orders and payments;
• To issue invoices and maintain business records;
• To improve our website, services and customer experience;
• To communicate with you about relevant products or services where permitted by law;
• To comply with legal and accounting obligations;
• To protect our business, website and customers against fraud or misuse.

We will only process your personal data when there is a lawful basis for doing so under the GDPR.

5. Legal Basis for Processing

Depending on the circumstances, we may process your personal data based on:

• Performance of a contract – for example, when preparing and managing your order;
• Taking steps at your request before entering into a contract – for example, when preparing a quotation;
• Legal obligations – where we are required to keep certain records;
• Legitimate interests – for example, improving our services, managing our business and protecting our website;
• Consent – where your consent is required, such as for certain marketing or cookies.

Where we rely on consent, you may withdraw your consent at any time.

6. Marketing and Advertising

If you have contacted us or requested information about our products or services, we may contact you regarding your enquiry or project.

Where required by law, we will obtain your consent before sending direct marketing communications.

You can unsubscribe from marketing communications at any time by contacting us or using the unsubscribe option provided in the communication.

We may use advertising platforms such as Meta (Facebook and Instagram) and other marketing tools to promote our services. These platforms may process personal data in accordance with their own privacy policies.

7. Cookies

Our website may use cookies and similar technologies.

Cookies may be used for:

• Essential website functionality;
• Website security;
• Analytics and performance measurement;
• Understanding how visitors use our website;
• Marketing and advertising purposes.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

You can manage or disable cookies through your browser settings or our cookie consent tool, where available.

8. Sharing Your Personal Data

We do not sell your personal data.

We may share personal data with trusted third parties where this is necessary to provide our services or operate our business, including:

• Window and construction suppliers;
• Installation teams and subcontractors;
• Delivery and logistics providers;
• IT and hosting providers;
• CRM and communication platforms;
• Accounting and payment service providers;
• Website analytics and advertising providers;
• Professional advisers;
• Government authorities or other organisations where required by law.

We only share information that is reasonably necessary for the relevant purpose.

9. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we will ensure that appropriate safeguards are in place as required by applicable data protection law, such as an adequacy decision or appropriate contractual safeguards.

10. How Long We Keep Your Data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

The retention period depends on the type of information and the reason why we collected it.

Where we are legally required to retain certain information, such as accounting or invoicing records, we will keep it for the period required by applicable law.

When personal data is no longer required, we will securely delete or anonymise it where appropriate.

11. Data Security

We take reasonable technical and organisational measures to protect your personal data against:

• Unauthorised access;
• Loss or destruction;
• Accidental disclosure;
• Unlawful processing;
• Unauthorised alteration.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Your Rights

Under the GDPR, you may have the following rights regarding your personal data:

• Right of access – to request a copy of the personal data we hold about you;
• Right to rectification – to request correction of inaccurate or incomplete information;
• Right to erasure – to request deletion of your personal data where legally applicable;
• Right to restriction – to request that we restrict the processing of your personal data;
• Right to data portability – to receive certain personal data in a structured, commonly used format;
• Right to object – to object to certain types of processing, including direct marketing;
• Right to withdraw consent – where processing is based on your consent.

To exercise any of these rights, please contact us using the details provided below.

13. Contact Us

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Nordik Huis
John M. Keynesplein 10,1066 EP Amsterdam, Netherlands
Email: info@nordikhuis

Phone: +31 10 892 01 79

We will normally respond to your request within the timeframe required by applicable data protection law.

14. Complaints

If you believe that we have not handled your personal data appropriately, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the relevant data protection supervisory authority.

For organisations established in the Netherlands, the relevant supervisory authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, legal requirements or data processing practices.

The latest version will always be published on this page, with the date of the latest update shown at the top.

Last updated: September 2026